In and out of hot water

Some problems are just too obvious. Blatantly unacceptable. Yet, we live with them because we grow accustomed to them. Dozens of people work on a project and solve small issues in the code by patching things up. That’s just the way it’s done. We all do it not thinking there is an other way. The code piles up, duplication creeps and inconsistency spreads. It happens so gradually that no one notices. The only solution to it is gaining perspective. Recently, I got away from a project I had been with for years. The official time away was really only 3 months. I can’t say I have significantly more knowledge about software right now than I had 3 months ago. Yet, as I came back, I came across a tiny issue. It really was just an other one-liner fix. One of those I had done countless times before. However, this time, it just felt unacceptable. What I saw was not the small issue to be fixed, it was the systemic problem affecting the whole. I can fix that once and for all.

Knowing the ins and outs of a project has some advantages. Changes can be made really quickly because you know exactly where to look at. When you see a piece of code, you can know from the style who wrote it and ask the right questions. You know the history of how it came to be and why it’s like that. Sadly, you also know why it won’t change anytime soon. Or can it? Given some amount of effort, anything about software can change. We’re only too busy with our daily work to realize it.

The same effect applies at different levels. People arriving in a new project have the gift of ignorance. They don’t see the reasons. They see what is wrong to them and how it should be for them. Of course, this often comes out in a harsh way for those who spent a lot of effort making it as good as it is, with all the flaws it has. Anyone who has been working on a project for a significant amount of time and demonstrates it knows that reality can be hard. Still, for all the good advice newcomers can have, what they don’t have is the trust of the community and the knowledge required to know all the repercussions a change can have. Still, they do tend to see major issues that no one had intentions to solve.

At a much smaller level, it’s not much different than closing a coding session at the end of a day in the middle of trying to resolve an impossible bug. The next morning, the issue just magically appear. This can be associated to being well rested and sharper, but it might also just be about letting the time go. Deciding to stop searching is a tough call. You’re always 15 minutes away from finding the solution when debugging, until you realize the hypothesis was wrong. It takes a fair amount of self-confidence to know you can take the night off and that you will still be able to fix the issue in time for a deadline. Sure, getting back into it will take some time. It requires to rebuild the mental model of the problem, but rebuilding might just be what’s needed when you are on the wrong track.

This is nothing new. It has been written many times that code review are more effective when done a few days later or by someone else entirely. In this case, Wiegers indicates that when the work is too fresh in your memory, your recite it based on what it should be rather than what it is, hence you don’t really review it. What if when you search for a problem, whether a localized bug or a systemic issue that requires major work, unless you had taken enough distance to clear your assumptions, there is no way you could find it outside of blind luck?

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